Screenshots coming soon
ModMail
Support your community with a ticket-based modmail bot that's quick to set up and easy for both members and staff to use.
Core Features
We've made sure to seamlessly tie together every essential tool needed so your staff can do their job with ease.
Maintain confidentiality
Every conversation happens in a private thread on the member's side and a matching staff-only forum post on yours.
Sort inquiries by tags
Use forum tags to route incoming tickets into categories before staff ever see them.
Save time with snippets
Save common replies as snippets you can fire off instantly, each becoming its own slash command.
Greetings and farewells
Automatically greet members when a ticket opens and send a farewell once it closes.
Minimize delays with alerts
Subscribe to a ticket to get pinged on new replies, batched so a flurry of messages never turns into a flurry of pings.
Full thread history
Opt in to a searchable, Discord-accurate transcript of every ticket right on the dashboard, edit history included.
Check out our other bots
Help keep the project alive
Donate on Ko-fi to help support the apps we're developing.